Terms of sale
Seller
Meluhha Sarees, 2B, Ramasamy Street 4, Rasipuram 637408, Tamil Nadu.
Where we deliver
Only to addresses in India. You can pay from anywhere, by card (including international cards), UPI or netbanking.
When your order is confirmed
When your payment succeeds and we email you a confirmation. If we cannot fulfil a paid order, we cancel it and refund you in full within 5–7 days.
Prices
In Indian rupees, including GST. Delivery is ₹50 per order, free on orders of ₹1,999 or more, and shown at checkout. Your GST invoice is emailed to you and is also in your account.
Handwoven sarees
Slight differences in colour caused by lighting or your screen are not a defect.
Cancellation
You can cancel free of charge until your order is dispatched. Email care@meluhhasarees.in or message us on WhatsApp with your order number. We refund the full amount to your original payment method within 5–7 days; your bank may take a few more days. After dispatch, an order cannot be cancelled.
Shipping and returns
Liability
As far as the law allows, our liability for an order is limited to the amount you paid for it.
Governing law and disputes
These terms are governed by the laws of India. If we cannot settle a dispute with you by talking it through, it will be decided by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The arbitration will be held in Chennai, Tamil Nadu, in English, and the courts in Chennai have jurisdiction over related matters. This does not affect your rights under the Consumer Protection Act, 2019, including your right to go to a consumer commission.